At Oral and Facial Surgery of the Shoals, we understand how important it is to feel confident and comfortable with your care. Over the years, we've helped many patients in Sheffield and Florence, AL, find solutions to their oral and facial concerns, achieving results that truly matter to them. Don't just take our word for it ā read through the testimonials from patients who have experienced the difference our care can make. Their stories show how we're able to help people just like you regain their health, comfort, and confidence.
"as excellent an experience as having a tooth pulled could be! everyone was very nice, including the consult nurse and office people, and dr. frederick is very skilled and kind and explained each step before he did it, which i appreciate. i was locally numbed only and experienced NO pain and have no after effects today, one day post procedure. i am only taking ibuprophen and don't think i need even that, since i have had no pain or swelling, even this am after sleeping all night with no meds. these people know what they are doing!"
"Recently had to have oral surgery including a tooth extraction and a couple of implants. Dr. Frederick did an excellent job. His supporting staff made for a very comforting situation. Would highly recommend this practice."
"Dr Christopher Nestor has a professional but relaxed personality that I appreciate. I have small blood vessels so getting an IV in me is always a struggle. The nurse who performed this task did much better than those before her. She was kind and attentive to my discomfort. I'm on day two of my recovery and so far it has been good."
"The absolute best place to have work done! They were quick, comforting and efficient! As an added bonus Dr. Morris called me himself to check on me later the evening of my surgery to make sure I was doing well. š You really don't get that hospitality these days and that meant the world to me ! 10/10"
"Great from the entire staff that makes you feel comfortable. I have known Mark and his staff for many years and would definitely recommend this team of professionals. Thanks!"
"Dr. Morris and his staff are absolutely amazing. They have taken excellent care of me over the course of more than a year long process. This isn't the first time my Dentist has referred me to him and he's always been great. He also took great care of my youngest daughter many years ago with her wisdom teeth."
"As someone with extreme dental anxiety I cannot recommend this place enough. I had my wisdom teeth removed and barely had any swelling or bruising. They all did a wonderful job making sure I was comfortable and pain free. It was a great experience-- not what I ever imagined I would say about having teeth removed."
"Dr. Frederick is very Professional and describe the procedure and answered all my questions, the whole staff are very helpful and professional. I knew from my first visit I made the right choice, I would recommend Dr. Frederick to anyone looking for a oral surgeon."
"Dr Morris and his staff is so kind! I was a nervous wreck going in but feel so relieved after meeting everyone! My procedure is scheduled March the 3rd and I'm actually excited to get it going and over with. UPDATE: had my surgery today and so far so good. I'm in pain and have some bleeding but that's totally normal. Dr Morris actually just called to check on me š I have never had a Doctor do that. That speaks volumes about him and his care for patients. If you need any kind of oral surgery, come here. They are all amazing."
"I am pleased to give a five star review for the Doctors, nurses and front desk staff ! Their level of professionalism exceded my expectations.. Very pleased with the surgery performed and after care instructions were very much appreciated! Highly recommend!!"
"Dr. Nester and his team is amazing! I had to use them on 2 different occasions they are kind and so professional. And the lady's at the desks are so sweet. Highly recommend!!"
"I had 14 teeth removed yesterday they did a great job dr nester I have no pain the next day after just taking my ibuprofen havenāt taken the pain meds they gave me yet thank you guys so much"
"Very informative. Kind and pleasant office staff and nurses. I was treated well and love my doctor! I am having an implant and I have a dental phobia but I am not concerned about this because I know I will be in great hands."
"Everyone is so nice. I have a bad fear of any dental procedure, but had surgery here and all were so nice, even Dr Morris did follow up call to check on me, that meant alot!!"
"Professional, kind and compassionate about your care. My children have had their wisdom teeth removed there and I've had implants, we have never had an issue. Highly recommend"
"Absolutely the best! Jonathan donāt beat around the brush and gets things done! His nurses are the sweetest and most caring! Iāll never use anyone else!"
"Dr. Morris and his team are excellent. Great facilities, top notch care, and personal follow up by the doctor the night after the procedure. Exemplary service. Highly recommend."
"First time patient. Staff were all very cordial, professional and efficient. I got in right away for consultation and was out in less than an hour. Highly recommend!"
"Dr Morris and his staff is so kind! I was a nervous wreck going in but feel so relieved after meeting everyone! My procedure is scheduled March the 3rd and I'm actually excited to get it going and over with."
"Dr Frederick is a pleasure to work with. He has done ten implants and every one of them came with no problems. I would recommend him to any one that needs dental surgery or implants. Two weeks checkup on last implants went well and everything was as expected."
"Dr. Morris and his staff are friendly and professional. My procedure was expanded to me in detail. He didn't rush when I asked questions he took his time to make sure I understood."
"Visit was great. Everyone was super nice. Was in and out very fast. Procedure went very well. Would highly recommend their service. Thanks to everyone at OFS of the Shoals."
"Everyone was real nice and very friendly. It's nice to go to a place where you feel they care about what's going on with you. Dr. Mcilwain is great and cares about what he does. I recommend for anyone to go get your teeth done with him Thank You Melanie McWilliams"
"I went to the dentist with a dental emergency, they were unable to take care of the problem but were quick to get me worked in with Dr Morris. Within 90 minutes of my initial visit I was in Oral & Facial Surgery, greeted by the kindest staff I have ever encountered. From walking in the door to being escorted to the car after surgery the experience was nothing short of amazing. They explained every detail with compassion and for that, I am grateful."
"Dr Frederick is a pleasure to work with. He has done ten implants and every one of them came with no problems. I would recommend him to any one that needs dental surgery or implants."
"Dr. Morris is an awesome Dr. Iāve been to see him several times and I am always pleased with his work. Everyone in his office are always so welcoming. Thanks Dr. Morris!"
"The doctors and staff were very helpful! I felt NO PAIN during the procedure. They answered my questions and communicated with my husband during my recovery."
"I had excruciating pain due to a root canal tooth failure and the doctor made me feel very comfortable. They got me in immediately and did the extraction the same day. Before surgery they made me feel comfortable and I wouldnāt recommend a better place. I had to be put to sleep so for me the price was very reasonable. Iād definitely go back here if ever needed! The ladies at the reception are also very well mannered and make you feel very comfortable. Such a good office."
"Love Oral & Facial Surgery Of The Shoals! This has been twice for implants with Dr Frederick, my experience with him has been great! His staff makes you feel very comfortable too! I highly recommend him! Will use him for all my Oral & Facial Surgery's! Trusting Your Dr. means everything! Thank You Dr. Frederick!"
"Very kind and professional staff. Have been very pleased with every visit. Dr. Frederick explains every procedure so that I am informed of what to expect. I am very pleased with my care."
"Love Oral & Facial Surgery Of The Shoals! This has been twice for implants with Dr Fredrick, my experience with him has been great! His staff makes you feel very comfortable too! I highly recommend him! Will use him for all my Oral & Facial Surgery's! Trusting Your Dr. means everything! Thank You Dr Fredrick!"
"Dr Nester is a wonderful surgeon with a very pleasant personality who takes time to answer all your concerns and questions. I strongly recommend him!"
"Very nice people! I had my wisdom teeth removed here and I was well taken care of before and after the surgery. I would recommend this place to anyone needed any oral procedures."
"Dr.Morris and the entire staff here are exceptional! They take the time to really listen to your concerns and fears and make you feel as comfortable as possible. When Dr. Morris HIMSELF called that evening to check on my son after surgery, not the staff I was extremely impressed! They are by far the best in the shoals area!!"
"Outstanding service and care from Dr. Mcilwain and staff for my extractions almost no pain following the procedure very good experience. Thank you š"
"Very nice staff. They all took care of what I needed, very friendly. Dr. NESTER was very informative and explained everything. I have been at office several times, always the best!!!!"
"Scary procedure for me made pleasant by Dr Nester and staff. Cost was reasonable. The nurse who took care of me was amazing! Thanks to them and good family all went well."
"All the ladies were so friendly. I was so nervous about this place before I came in. But It so relaxing just setting there look out the windows seeing the river. I have told my friend's all about this place. Thank you all for making me feel good."
"Dentist was very nice polite informed me of conditions and provided me with detailed opinions an needs explained all issues an needs surgery needs explained what to expect before an after surgery good personality attutide recommend to anyone"
"Hard to say that surgery is āgreatā but I didnāt feel a thing or remember a thing which is exactly what Iād like from a surgery. Love the Shoals!"
"I have had many procedures done here and every experience has been very professional. Everyone is friendly and really puts you at ease. Of course, I have to say Dr Frederick is the best!"
"From the front desk to the nurse and Dr Morris, I had a great experience! I was anxious and they were so kind and listened to my questions and concerns and made me feel much more comfortable! The doctor even called me at home to check on me which made me feel that much better!"
"The office staff was so kind and polite, this was my 1st appointment I was so impressed with their office, the room I was in didnāt look like you were at dentist , a big window with a view etc . The Dr was nice also even though he didnāt have a good outcome ! Would recommend this place to everyone.."
"Great experience with the staff and Doctors at Oral Surgery of the Shoals. I've had multiple implants placed there and it's always been an easy experience. They are all very professional, knowledgeable, and caring. Highly recommended."
"I cannot say enough good things about my experience. Everyone was amazing. The nurses were so nice, friendly and supportive and they made me feel very comfortable and loved. My doctor is amazing! I have only been in a hospital three times before in my entire life of 76yrs. and those were to give birth to my three children. Not knowing what to expect can be frightening, but everyone made me feel very at ease and comfortable. Thank you!!"
"I am very pleased with the performance and urgency of Dr. Fredrick for my emergency on my lower implant. I work out of town most of the time and was very pleased that he could fit me in for repair. Thank Dr. Fredrick and staff."
"Very kind and professional staff. Little longer wait, but they had a lot of surgeries so I totally understand. The nurse apologized but wait was no problem. Have been very pleased with every visit."
"Everyone at Oral & Facial was very courteous and professional. They made my experience hassle free and painless, which is very important to me. I hope I'll never need any more surgery, but if I need to I will not hesitate to return to Oral & Facial if the need arises."
"Excellent staff and physicians!! I have the utmost confidence that my care is a priority for this medical team! We are fortunate to have these specialists in our community."
"On time and thorough. Answered all questions. Actually, didn't leave many questions to be asked. I am happy that they will be doing my surgery. Made me feel safe."
"Friendly, great competent service. Oral surgery was a breeze. Recover less than 24 hours. I will have to take it easy the next couple days just to remember i have stitches in my mouth. Thank you!"
"All the staff is friendly & kind. They are knowledgeable re their job responsibilities. Dr McIlwain is as always kind, polite & as the staff. He is very skilled and I am as always very pleased with his skills and excellent results."
"Great service! I had my tooth extracted and a bone graft placed in the socket. The stitches look great and I am healing very well. It was a very quick procedure! My appointment was at 11am and I was home and in bed by 12pm... I live 30 minutes away lol"
"I liked the care and efficiency of service and the information of what to do after my surgery. The professional care of surgeon and nurses and answering of questions after care."
"Dr Frederick and his staff are a professional, compassionate and caring group of people. They took the time to answer all my questions, they don't rush through your appointment, which is very important to me. I would highly recommend them."
"The atmosphere was pleasant. I first acknowledged the choice of music and found to be nice. Since Iām a Christian, it was beautiful to hear. The personnel there was very nice and seemed to work together nicely! Great experience"
"Doctor Lee Morris is one of the best oral surgeons In florence, Alabama. Dr. Morris has a gift from God as a surgeon its his calling. One of the ways he stands by his work ever patient gets a call from him on the day of surgery after his work day to check on his patient. That is a Dr.that cares about his work the patient is just a number .Dr.Morris stands by his gift of surgery.The staff in his office are wonderful they are kind and professional."
"Dr Nestor has always done a great job. He also asks me what I want or expect from an outcome. He explains things where I can understand it fully, especially if an outcome isnāt gonna be the way I think it should go. The staff and his assistants are always so kind and helpful and do everything in their power to put me at ease."
"All the staff I dealt with were friendly and helpful. Everything was explained to me and I was given the opportunity to ask questions. Paperwork was given to me in detail explaining post surgical care. Dr. Frederick was very professional and I would recommend him to anyone needing an oral surgeon. I am well pleased with all the staff at Oral and Facial Surgery of the Shoals."
"Very impressed with the doctors and staff. As someone that has anxiety with dentist, they were very nice, patient and informative which related to an overall positive experience."
"I highly recommend this place. Dr Morris and his nurse, Dawn were amazing and so very professional. They both made me feel so comfortable and they had all the time needed to answer my questions. Thank you all so much. Sandra Eddy"
"Had a great experience here. The staff were very courteous and compassionate and Dr Frederick was great, answered all my questions and didnāt make me feel rushed. Highly recommend them"
"Dr. Nester and the staff are great! I was in and out very quickly the day of my surgery. The nurse was super kind and knowledgeable! Dr. Nester is great!"
"Dr. Frederick, his dental assistant and staff at Oral & Facial Surgery of the Shoals were very responsible and answered my questions thoroughly. I was treated very respectfully."
"To: An "Extraordinary" Surgeon; Dr. Johnathan Fredrick and his"Amazing"staff: I am grateful for your outstanding services rendered. Thank you for helping me through such a difficult time in my life. Everything I had to endure to get my smile back these Dental Implants was the best overall. It is so worth the wait and challenges. Again, thanks for your sincere and wonderful care before, during and after my surgeries. Sincerely, Michelle Underwood-Mathis"
"I was impressed with the level of professionalism and kindness all in a warm comfortable and relaxed atmosphere. Everyone there exudes a feeling that you matter and we are going to take care of this."
"The staff was very nice and informative! There has been no pain after my procedure! I recommend Dr Morris and his staff to anyone needing oral surgery!"
"Dr. Frederick took out a tooth that needed to be extracted and was very gentle. His assistant even held my hand because I wasn't put to sleep due to another health condition. I highly recommend Dr. Frederick."
"Dr McIlwain did an awesome job pulling my tooth. Second day and Iām feeling great. Everyone there was so nice. And I love looking out the Window at the river."
"Dr.Fredericks is great! Listens to my issues and laughs at my attempt to make bad jokes. The staff at Florence is wonderful! They make the whole experience easier to go thru. Thanks!!"
"Great from the entire staff that makes you feel comfortable. I have know Mark and his staff for many years and would definitely recommend this team of professionals. Thanks!"
"They are a Blessing! I had 29 teeth pulled in one hour with very little swelling and felt great after 24 hours and didn't take a pain pill. I would like to Thank the whole team. God Bless!"
"Dr. Morris and the nurses was very professional, polite. They all treated me very well and Dr. Morris gave me a call later in the evening of my surgery."
"Dr. Morris & his staff was very professional and very nice and kind and what really impressed me that night Dr Morris called me his self and checked on me."
"Dr. Fredrickson was fantastic! He took the time to listen to all my concerns, provided care at all times, even when I didnāt have an appointment! And was always punctual for his appointments, something I greatly appreciated due to my time limitations as a school administrator. I highly recommend Oral And Facial surgery of the Shoals. This is my second procedure with him and all four of my children have had procedures there as well!"
"I highly recommend! Dr. Frederick is very professional, experienced and does a great job explaining very thing. The staff was very welcoming and friendly. They go above and beyond to make sure youāre comfortable!"
"Dr. Nester and the staff are very nice. Dr. Nester explained my procedure in detail, and in words I could understand. He is patient and answered any questions or concerns I might have."
"Everything about my experience was great from start to finish! They got me in quick for a consult and surgery the very next day for an abscessed tooth. Highly recommend them! All of the staff took great care of me as well as Dr. Frederick! I wish I knew the nurses name that was with me in surgery because she was so sweet!"
"Dr. Frederick is wonderful, caring, patient and does amazing work. I am terrified of dental work and he puts me completely at ease. I now have 5 dental implants and am very happy with the results. I highly recommend him."
"Dr Frederick and his staff are tops! They have taken care of my husband and now me with extractions I have had little pain and great recovery I am not scared when I go to them because they are so personal and friendly Thank you for taking care of us! Dorothy and Tim Glover"
"Awesome dentist and staff. Very professional, but took time with my husband to take care of his needs. Because of upcoming cancer transplant they moved very quickly. They were very accommodating, knowledgeable, patient, I could not have asked for better.. highly recommend!!"
"The professionalism that is displayed at Oral & Facial Surgery of the Shoals is unmatched. The entire staff works so hard to make your experience as "painless" as possible. Shout-out to J. Frederick and the whole staff."
"I was in for a wisdom tooth removal assessment. Dr. Frederick and staff were very professional, caring, knowledgeable and courteous. Will have surgery next week."
"Dr. F. had to correct another dentists mistakes! Very impressed with his staff and facilities. Not completely healed yet but you can bet Iāll never see another dentist because of the way he treated my dental issues. Highly recommend!"
"Had to have all upper teeth pulled and replaced with dentures. I have little to no pain and Dr Morris and his staff were great. Dr Morris even called me (personally) that evening to check on me. I highly recommend him. Procedure was done on 9/16/24."
"I had to have a tooth removed that was broken. I was dreading it!! Dr. Morris and his staff were wonderful! They put me to sleep to do the procedure and I felt nothing. When I woke up it was over and honestly itās been sore but no real pain! Would highly recommend them."
"Great staff they have gone above and beyond to help us in anyway they are able to and stay on top of everthing would highly highly recommend to anyone in need."
"That is a great to go to. If you need any surgery work done or any Dentist work on your teeth. I would recommend them to anybody. The doctors know what they are doing"
"Great experience! Short wait times. Easy to book an appt. Professional, courteous , friendly staff. Office appears to be very clean. Waiting room chairs are uncomfortable as most are."
"They were on time and very polite. Explained procedure and made sure the right teeth were going to be removed. Don't remember anything till they helped me to the car. BUT most of all, is when Dr. Mortis called me in the evening to check my status. Thank you"
"This is the place I trust for any oral surgery procedures. Theyāre thorough, professional, and check in to make sure the healing is happening as it should. Love this place and Dr Morris! Highly recommend!!"
"I had oral surgery yesterday with Dr. McIwain. I couldn't be more pleased. He and his nurses made sure I was comfortable and at ease before beginning the procedure. I highly recommend him for your oral surgery needs!"
"Everyone is so professional, yet kind. I was chatting with the assistant. She offered me gas, and I said "yes, please." Then Dr. Nester came in the room, said one friendly sentence to me in greeting, and the next thing I knew, I was being awakened and escorted out. I had three teeth removed, and never felt or knew a thing! I am so pleased with their excellent service, and I highly recommend them to you."
"These folks are the real deal ! They have an entire staff of friendly professionals. I believe and am confident that no one else could have done a more superior job.A real game changer for me and I'm thankfully grateful to be in thier caring hands."
"Dr. Morris is a very kind and caring physician. The RN (Dawn) explained every detail as she easily mastered my rolling vein that most people canāt. I was pleased in the short amount of time I was under anesthesia. I highly recommend Dr. Morris as an oral and facial surgeon! His call to check on me after my procedure was a nice surprise!"
"Dr. Morris and his staff were exceptional throughout the whole process of my wisdom teeth extraction. A very professional consultation that outlined the Pre-Op, Operation, and Post-Op procedures. All of this was followed by a swift extraction that took less than 45 minutes for 3 wisdom teeth. Thank you Dr. Morris!"
"I was recommended to Dr. Mcilwain and I am so grateful for the recommendation. The staff and nurses were amazing. They were comforting and helpful. Dr. Mcilwain is very skilled and helped me tremendously. Everyone spoke to me in a way I could understand - not overloading me with jargon and leaving me to figure it out in my own. I appreciate everything they did for me to help. At first, I hated the long drive, but it was ever so worth it to have my issue solved. I will be forever be appreciative they took me on. Thank you!"
"Easy registration process... Staff are ok with you being a little late.. warm, inviting associates/staff. Dr Frederick is thorough in explaining to the child and parent on procedure.. looking forward to my son having extractions and hoping for an easy recovery"
"My daughter had a consult for wisdom teeth and all of the staff were extremely nice and helpful. From the front window to the girls that triaged her. We love this practice!"
"Dr Fredrick is the best. He did my oral surgery and did a good job on my mouth. His nurses are very helpful too. They all will kid and cut up with you and that made me feel very comfortable with them. The staff up front or anytime I call is very helpful when I feel thereās a problem with my mouth or teeth. I would recommend Dr Fredrick to my family and friends. Thanks to all of you for your kindness, compassion, understanding, and your professionalism. With gratefulness, Linda Mueller"
"Our experience at Oral & Facial Surgery of the Shoals was very positive. The doctor was patient, thorough and answered all of my questions. The staff was also friendly and helpful."
"All the staff were very friendly and helpful. We had a great experience. We would highly recommend and of our family or friends to this facility. Thank yāall so much."
"My daughter had a consult for wisdom teeth and all of the staff were extremely nice and helpful. From the front window to the girls that triaged her. We love this practice!"
"Thank you all for helping me when I desperately need it. I feel so much better with my stage 4 cancer treatment with the infected teeth out. You went the extra mile and I appreciate it more than you know. The Dr even called and checked on Me. Thank you so much. God bless."
"I could not be more pleased with the care I received before, during and after my procedure. If you ever need oral surgery I highly recommend OFS of the Shoals."
"Friendly and helpful staff. Kindly answers questions and gives thorough directions and take-home information. Was especially impressed that Dr. Morris called after surgery. Looking forward to finished product."
"I had problem with bone fragments protruding through my gums from having a tooth removed in 2012 and Dr Fredrick fixed it for me at no charge I was only charged for the consultation visit which I thought was above and beyond what was expected of him"
"I have used Dr Morris IN Florence for about 3 years. This is the best office. He's a fantastic doctor and has the best staff. Would 100% recommend him."
"Dr. Morris and his staff is amazing!! They are so kind and helpful! They were able to immediately respond to every question I had before and after the surgery! We had no complications and my daughter had a great experience with everyone there! I highly recommend this facility for any oral facial needs that one may have!"
"My first consult went very well. The Dr and Nurses were so sweet and explained the process of what I needed in a very compassionate manner. Right now we are waiting on my cardiologist to approve my surgery."
"Very friendly and took care of my husband after his teeth removed. When my husband had s problem later in the day they took him in within 30 minutes to stop excessive bleeding. Glad my husband was in such good care."
"Dr. McIlwain did an extraction and a dental post implant. Iām very pleased with the progress. His office staff has been very professional and friendly. I also appreciated the calls after the procedures to check on my well-being. Highly recommend."
"So far everything has been great. Everyone has been very nice and professional. I have another appointment next week. If I encounter anything negative at that time I will repost. Also, pertaining to the person that left the negative reviews about the staff being unfriendly and only caring about privileged white people. That is not true. They have forms there to fill out if you need credit. This isn't a color thing. Blacks and whites both are tired of hearing color mentioned every time you think you are not treated special. Grow up and act like you have a brain dummy. 2 years later. When I came the last 2 times they charged my insurance and I didn't owe anything. (Great insurance). This time I had a different lady quote me a price and tell me what it would cost out of pocket. I could tell she didn't check with my insurance before giving me a price because her numbers sounded like she had very little knowledge and was only guessing. At first she quoted me $17,000 out of pocket. I told her a coworker had basically the same work done and insurance paid 100%. Then she said either they would owe me some back or I would owe them some more. She must think I'm stupid. The doctor and nurses are great. That one insurance woman is a power hungry know it all. Be careful if she quotes you a price because she will take you for a ride."
"I appreciate all the staff that helped me through my needs. All were so very nice. Dr. Mark MCllawain was such an experienced dentist,I had no Pain at all after. Which was usual. I would recommend it to all I know. Thanks to all at your Sheffield office."
"Dr.Morris and his staff are the best there is. I have had several procedures done and they have always taken great care of me. I couldnāt be happier with the service they provide. I highly recommend them!"
"The staff were all very kind and friendly. Dr. Nester and his team were great, they made my extraction under local anesthesia very low stress and pain free!"
"Could not have asked for a better visit. The staff was all so nice to me, and Dr. MC, saved my life with what I have going on! I will sing his praises forever!!!!!"
"Friendly staff. Clean environment. Just a pleasure being there. Just remember they close for lunch, so don't get there early. BUT they said 12.45 and doors were unlock at that time. THANK YOU"
"My 7 year old son who gets very anxious about any kind of drs/dentist appointments but especially when he was already having trouble with some teeth was referred here, all the staff was amazing with him and made him feel comfortable there, the true test for my son is when Dr. Morris came in he was also amazing so my son says he gives the places a 2 thumbs upšš"
"Very nice, the only place I trust for any oral surgery. Explains to where you can understand, very knowledgeable, n if they don't do what you need they will tell you who can, always smiles n very concerned about their patients !! Love Dr McIliwane (sure I didn't spell it correct ! Lol ! ) I highly recommend them !!"
"Wonderful experience. My husband was in extreme pain and in need of an extraction immediately. They were able to get him seen and cared for ASAP. Everyone in the office was very professional, genuine, and kind. We would highly recommend them if you're ever in an oral or facial issue."
"I can't recommend this office enough. Freshly moved from Tennessee, I had alot of radiation to my teeth and had gotten a few implants in Tennessee. My oral surgeon in Clarksville recommend Sr. Frederick. They went to Vanderbilt together. From the moment I walked in, the staff, Allison has been amazing. Love them all. Dr. Frederick is just amazing. So smart and compassionate. He did my oral surgery and so far I'm very pleased with the whole process. Give this office a try, you won't be sorry."
"Had a lower molar removed. The entire staff was friendly and accommodating, and everyone took the time to answer my questions and make sure I was prepared. Since I'm an anxiety patient I especially loved how Dr. Nester took the time to talk me through everything with knowledge and humor. Very grateful for a very good experience!"
"Extremely impressed with Dr. Morris and all of his staff. Had an emergency requiring surgery. They were awesome got me in and taken care of had a follow up call from Dr. Morris. Super nice and professional. Thanks and highly recommend."
"Dr. Mc Ilwain & his staff were AMAZING from my first visit, I don't usually do to good at the dentist, but they made a stressful event for me a whole lot easier!! Thank you guys!!"
"Dr Frederick is a pleasure to work with. He has done six implants and every one of them came with no problems. I would recommend him to any one that needs d3ntal surgery or implants."
"Dr. Nester did an amazing job removing my wisdom teeth. He explained everything on a level I understood. Not a super fan of the staff who handles the billing."
"I am so thankful for Dr. Morris. He took my pain away. I had two extractions and didnāt feel any pain. He even called to check on me that night. He is very kind and professional too."
"Had two teeth I needed pulled and due to my gag reflex no other place could take me so I was referred. I was shock at how high tech their equipment was compared to most other dentist or oral surgery offices I had been in including UAB whose X-ray machine is the same one I was in ten years ago . This is also the only office to give me a call back to check on me and made sure I left with the tools I needed to clean out the extraction sites . I've had no major pain or swelling , while it did cost more than other places the clean setting and advanced tools that aren't from the 1990s and quality of service made it worth every dollar . Just noticed days later they had fixed an extraction site UAB didn't close up , thank y'all so much ."
"I developed an abscess that required an apicoectomy. Dr. Morris performed the procedure in under an hour and afterwards I felt no pain or discomfort whatsoever and no swelling or bruising. Dr. Morris also personally called me later that evening to make sure I was doing well. I was very satisfied with the procedure and would highly recommend Dr. Morris."
"Years I suffered with unspeakable pain from trigeminal neuralgia (because of the severity of pain it's nicknamed suicide disease). Even has a er Dr say she'd never heard of such pain and that I was faking it. As soon as I described my pain Dr. Mcllwain knew. Thank you Dr Mcllwain. The TN has been in remission. Yet now for a long time I suffer with parotid gland disease and no Dr will help."
"I've had two procedures done at the Florence location and I couldn't be happier. Dr. Morris and his staff are exceptional. They make the whole process so simple and painless. I would highly recommend this office, you will not be disappointed!"
"Dr. Morris Lee is wonderful, he did my son oral surgery, whom is autistic. Dr. Morris Lee was fast and my son had no complications. I would highly recommend him!!!!!"
"9 months ago we had a very unpleasant experience with Dr. McIlwain. He barely spoke to us when he walked in the door, was unfriendly when he did, didn't want to answer questions, and even got up and walked out on us mid-conversation and never came back. Today we went and he was nice, friendly, joked around, told us stories about his childhood and was like a totally different person. I was shocked. I don't know which side of him is normal, but he was very nice today and we had a fine experience. Maybe he just had a bad day last time, I don't know. I had never had a doctor be so rude to me before the first time we went, but today was fine. The office staff were fine both times."
"I went to see Dr McIlwain for a consult. He was very friendly but professional. Front office staff wasnāt the friendliest but doesnāt warrant the unfriendly reviews that Iāve noticed. The nurses were friendly. Everything was in a timely manner. I would recommend this dentist to anyone."
"When I walked in, my first impression was it was a very nice place. The front desk ladies helped me get situated very nice. They were nice and welcomed me. The hygienist was so sweet she talked to me and was very personable with me. Turned on music to make me feel better. The Oral Surgeon was very nice had me in and out. Will be going back again for any of my dental/oral needs!!"
"I had a root canal tooth that had abscessed and Dr. Morris and his wonderful staff took the best of care of me. I had no pain or swelling which was amazing at my age. Dr. Morris called that night himself to check on me.....How many doctors do that now? I would highly recommend him and his staff."
"I was there to get immediate dentures they were all very nice clean place I am nervous at dentist and they done wonderful job with keeping me calm and as little pain as possible highly recommend this place Dr Morris even called and asked how I was and gave me his number to text and answer an questions I had that was awesome he didnāt have to do that but did meant a lot to me thank you"
"All 4 of my children have had their wisdom teeth removed by Dr. Morris and I would only go to him. He was our family dentist until he went back and became an Oral Surgeon. He is extremely skilled, knowledgeable, and super easy to talk to. None of my children had any complications from this procedure and they were back to it really quickly. Our daughter had a tooth that would not come down and thanks to his skilled hands he was able to get it to come in. Otherwise, the dentist would have pulled it and she would have had to have a tooth implant put in. His staff is wonderful. They are kind, caring, informative and accommodating as possible. Dr. Morris and Staff are awesome- I recommend him to my friends all the time."
"I was in a world of pain with a tooth that i had tried to be pulled by a dentist. The surgeon and staff were excellent and great people. I was a work in but they were very prompt and courteous to me, they made me feel very comfortable and got me out of the pain I was suffering from. A huge thank you to all that I dealt with there. May God bless these wonderful people. I highly recommend them. Thank You"
"This facility worked with me on very short notice after a sudden referral from my dentist. They displayed excellency and professionalism in exracting my wisdom teeth rather quickly. I was in and out within an hour. Friendly and courteous staff, and Dr. Morris is an amazing doctor! He even gave me a call the evening of the surgery to personally check on me. Thank you for everything!"
"Dr. Morris is the first doctor Iāve ever known that actually called himself to check on my son after he had his surgery. He is very thorough when explaining things and talking prior to surgery and so compassionate. He and his staff provide the best service and care! Great surgeon and great staff!!"
"This was the best experience ever! From start to finish I didnāt feel a thing and the staff is super friendly and professional. I would highly recommend this team!"
"Dr. Morris is a wonderful doctor and person! My daughter was in a great deal of pain, and he took the time to see her on a Sunday. We are thankful for his care and help!"
"I had all four of my wisdom teeth taken out here at the same time by Dr. Lee and from my consultation to my procedure I was well taken care. The entire process was a breeze. Everyone is super friendly and made me feel super comfortable knowing how nervous I was. Highly recommended."
"Dr. FREDERICK was just amazing! He could see that my husband was scared and was extremely personable. Since we drove almost 2 hours to be seen, he scheduled the surgery for just a few hours after we went in. The staff took care of the insurance issues, which took tons of stress off of us. We will only use him in the future . The whole staff was well worth the drive ."
"Dr. Morris did a great job removing my daughter's wisdom teeth. She didn't have any complications and her recovery went very smoothly. His office staff and assistants were all very friendly."
"Had a great experience all things considered. Very professional."
5.0
Review from
Anonymous
Source:
Healthgrades
Mar 16 2019
"He was my dentist before he went back to Medical School.. Brilliant diagnostician and incredibly personable.. Have known him professionally and personally for 35 plus years and think he is THE BEST at what he does..."
"Dr Fredrick took care of my wisdom teeth and implant. He is very professional and provides great quality of work. The staff is friendly and helpful and greats you with a smile."
"I needed some extractions. Dr nix in red bay recommended dr Frederick nearly everything from start to finish was top notch. The doctor was thorough and friendly and I trusted him right away. But the staff makes a difference. A patient deals with several people before they ever see the doctor. These people were friendly and helpful. I would recommend this office."
"Dr. Frederick did an excellent job. I felt no pain either before nor after the surgery. there was very little bleeding involved as well. I was very surprised since usually if they say," you won't feel a thing", you do. I will definitely use him again!"
"Dr. Nester removed 2 teeth for me and gave me implants! I am a person who is super afraid of the dentist!! I now live in TN and I want another implant........I will be driving all the way to AL to my favorite dentist Dr. C. Nester! words cannot express his professionalism, his explanation of everything he is going to do, his sense of humor, and his excellent staff of nurses!!! There is just one word to describe his practice................ AWESOME!!!!!"
"Dr. McIlwain is a maxilofacial surgeon who was first my dentist before going back for an additional medical degree. He is just about the best diagnostician around and is the nicest guy. He worked with my niece for about 2 years prior to her having to have major reconstructive jaw surgery. He even called to check on her at home and once had me to come to his house for a minor procedure after hours. His office staff are great as well."
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