Patient Reviews
Patient Reviews
At Oral and Facial Surgery of the Shoals, we understand how important it is to feel confident and comfortable with your care. Over the years, we've helped many patients in Sheffield and Florence, AL, find solutions to their oral and facial concerns, achieving results that truly matter to them. Don't just take our word for it — read through the testimonials from patients who have experienced the difference our care can make. Their stories show how we're able to help people just like you regain their health, comfort, and confidence.
"I was there in, I believe June of 2024 to have all my bottom teeth surgically removed so I could have a denture plate put in from Mcleary & Almon. Dr. Frederick explained everything to me on the 1st visit. He looked at the condition of my teeth, which were in bad shape and told me what he thought needed to be done. I made the appt. for the procedure, Dr. Frederick came in, he made sure that I was completely comfortable and that I understood everything that he was going to do. The nurse inserted the IV in my arm and shortly after I was out. I don't remember how long I was out. I remember waking up and not really feeling any pain throughout my healing process. Dr. Frederick in my opinion is one of, if not the best oral surgeon you could get if you need any work done. I have had to shuffle around insurance, but hopefully going back to see him in April for my top teeth."
"Amazing work done by Dr. Morris, and they take the time to help with the pain afterwards, ive always liked the energy they have there"
"Super atmosphere. Everyone is very kind and helpful."
"Dr. Morris and his staff was so nice to my husband and I appreciate the great care. I have to mention Erin was an absolute sweetheart."
"Great service everyone was very friendly and they cared about my needs"
"as excellent an experience as having a tooth pulled could be! everyone was very nice, including the consult nurse and office people, and dr. frederick is very skilled and kind and explained each step before he did it, which i appreciate. i was locally numbed only and experienced NO pain and have no after effects today, one day post procedure. i am only taking ibuprophen and don't think i need even that, since i have had no pain or swelling, even this am after sleeping all night with no meds. these people know what they are doing!"
"The absolute best place to have work done! They were quick, comforting and efficient! As an added bonus Dr. Morris called me himself to check on me later the evening of my surgery to make sure I was doing well. 😀 You really don't get that hospitality these days and that meant the world to me ! 10/10"
"Very prompt and efficient! Excellent care!"
"Pleased all around. Repeat client here My thanks."
"Dr. Morris and his staff are absolutely amazing. They have taken excellent care of me over the course of more than a year long process. This isn't the first time my Dentist has referred me to him and he's always been great. He also took great care of my youngest daughter many years ago with her wisdom teeth."
"As someone with extreme dental anxiety I cannot recommend this place enough. I had my wisdom teeth removed and barely had any swelling or bruising. They all did a wonderful job making sure I was comfortable and pain free. It was a great experience-- not what I ever imagined I would say about having teeth removed."
"Very professional and attentive"
"Dr. Frederick is very Professional and describe the procedure and answered all my questions, the whole staff are very helpful and professional. I knew from my first visit I made the right choice, I would recommend Dr. Frederick to anyone looking for a oral surgeon."
"Staff is Professional and courteous. Overall great experience."
"Had an infection in a tooth… they got me right in and ordered antibiotics! Everyone was exceptionally professional and friendly!"
"Dr Morris and his staff is so kind! I was a nervous wreck going in but feel so relieved after meeting everyone! My procedure is scheduled March the 3rd and I'm actually excited to get it going and over with. UPDATE: had my surgery today and so far so good. I'm in pain and have some bleeding but that's totally normal. Dr Morris actually just called to check on me 😭 I have never had a Doctor do that. That speaks volumes about him and his care for patients. If you need any kind of oral surgery, come here. They are all amazing."
"I am pleased to give a five star review for the Doctors, nurses and front desk staff ! Their level of professionalism exceded my expectations.. Very pleased with the surgery performed and after care instructions were very much appreciated! Highly recommend!!"
"Wonderful group of professionals!! Would highly recommend !!! Punctual and caring."
"Very friendly and courteous employees along with the Dr. Thanks"
"All staff and doctor awesome and very professional procedure as described out come great"
"I needed a tooth pulled and was in a lot of pain. They were able to work me in quickly, and did an awesome job with the surgery. I feel much better."
"Everyone is so nice. I have a bad fear of any dental procedure, but had surgery here and all were so nice, even Dr Morris did follow up call to check on me, that meant alot!!"
"They are always so very professional and kind to me. I have been there several times and will continue to use this service."
"Professional, kind and compassionate about your care. My children have had their wisdom teeth removed there and I've had implants, we have never had an issue. Highly recommend"
"I would highly recommend Oral Facial Clinic to anyone seeking anything having to do with oral surgery. Friendly , caring and kind staff."
"Very friendly and helpful. Very honest and to the point. Good people doing a great job!"
"Great experience, very friendly and professional staff!!"
"Very friendly office. The doctor was pleasant and straight forward providing the options with honesty and in-depth information."
"Dr. Morris and his team are excellent. Great facilities, top notch care, and personal follow up by the doctor the night after the procedure. Exemplary service. Highly recommend."
"I had an excellent exprrience."
"First time patient. Staff were all very cordial, professional and efficient. I got in right away for consultation and was out in less than an hour. Highly recommend!"
"Dr Morris and his staff is so kind! I was a nervous wreck going in but feel so relieved after meeting everyone! My procedure is scheduled March the 3rd and I'm actually excited to get it going and over with."
"Very friendly and very satisfied with everything 😊 Thank you"
"Very pleasant experience my procedure was fully explained."
"Dr. Morris and his staff are friendly and professional. My procedure was expanded to me in detail. He didn't rush when I asked questions he took his time to make sure I understood."
"Very helpful and made it easy and comfortable"
"Visit was great. Everyone was super nice. Was in and out very fast. Procedure went very well. Would highly recommend their service. Thanks to everyone at OFS of the Shoals."
"Yes I was very pleased and took care of they are very good people to dill whit"
"All staff and doctor awesome and very professional"
"I went to the dentist with a dental emergency, they were unable to take care of the problem but were quick to get me worked in with Dr Morris. Within 90 minutes of my initial visit I was in Oral & Facial Surgery, greeted by the kindest staff I have ever encountered. From walking in the door to being escorted to the car after surgery the experience was nothing short of amazing. They explained every detail with compassion and for that, I am grateful."
"Dr. Morris is an awesome Dr. I’ve been to see him several times and I am always pleased with his work. Everyone in his office are always so welcoming. Thanks Dr. Morris!"
"Great people! The best surgeon in the area!"
"Dr. Morris and staff are very professional, efficient and organized. They extracted my tooth and follow up care was exceptional."
"Highly recommend! Ladies are very nice and helpful and Dr. called me personally after hours to check on how I was doing."
"Very kind and professional staff. Have been very pleased with every visit. Dr. Frederick explains every procedure so that I am informed of what to expect. I am very pleased with my care."
"Extraction of a wisdom tooth. Professional, quick and great follow-up. The best....."
"Very friendly and efficient staff who make you feel comfortable and safe."
"The staff was very efficient and courteous. All of my questions were answered."
"I was pleased sed"
"Everyone there was kind, knowledgeable and efficient. Dr Morris was great as well. Can't say enough good things about this team."
"Dr Morris was awesome. He took time to explain the procedure. He was not rushed - answered all my questions. Excellent!!!!"
"Very nice people! I had my wisdom teeth removed here and I was well taken care of before and after the surgery. I would recommend this place to anyone needed any oral procedures."
"Dr.Morris and the entire staff here are exceptional! They take the time to really listen to your concerns and fears and make you feel as comfortable as possible. When Dr. Morris HIMSELF called that evening to check on my son after surgery, not the staff I was extremely impressed! They are by far the best in the shoals area!!"
"They are great! From the front office staff, the dental staff and the doctor !"
"The entire staff is so kind and professional. Dr. Morris called and checked on me the afternoon after my procedure!"
"I was very pleased"
"What a wonderful group of people! Thank for all you did for me!!"
"Dr Morris and his Staff are great! Very helpful and informative. My experience was wonderful."
"Very professional,and pleasant staff.I will definitely use them again."
"Came in for followup. Dr Frederick was satisfied with progress and scheduled the next step."
"Very organized, prompt, personable staff. Wound definitely recommend Dr Morris and his team."
"Everyone was kind and helpful. I appreciate the patience the ladies have had with me and working with FMLA on the paper work."
"I have had many procedures done here and every experience has been very professional. Everyone is friendly and really puts you at ease. Of course, I have to say Dr Frederick is the best!"
"first time there everyone was nice"
"Excellent service from all office staff. Dr Morris excellent as always too. A 5 star visit. Thank you."
"Quality care and lovely music while you wait."
"From the front desk to the nurse and Dr Morris, I had a great experience! I was anxious and they were so kind and listened to my questions and concerns and made me feel much more comfortable! The doctor even called me at home to check on me which made me feel that much better!"
"The office staff was so kind and polite, this was my 1st appointment I was so impressed with their office, the room I was in didn’t look like you were at dentist , a big window with a view etc . The Dr was nice also even though he didn’t have a good outcome ! Would recommend this place to everyone.."
"Very professional and really nice staff 😊"
"Fast and friendly service. Would highly recommend! 😁"
"Very professional. The whole procedure went extremely well. Thankful for the exceptional service."
"Great experience with the staff and Doctors at Oral Surgery of the Shoals. I've had multiple implants placed there and it's always been an easy experience. They are all very professional, knowledgeable, and caring. Highly recommended."
"I cannot say enough good things about my experience. Everyone was amazing. The nurses were so nice, friendly and supportive and they made me feel very comfortable and loved. My doctor is amazing! I have only been in a hospital three times before in my entire life of 76yrs. and those were to give birth to my three children. Not knowing what to expect can be frightening, but everyone made me feel very at ease and comfortable. Thank you!!"
"Quick and to the point. Nice people. Thank you."
"I am very pleased with the performance and urgency of Dr. Fredrick for my emergency on my lower implant. I work out of town most of the time and was very pleased that he could fit me in for repair. Thank Dr. Fredrick and staff."
"As always they were professional, polite, and wonderful. Thank you for taking care of me."
"Great nurse team! Takes good care of their patients"
"Dr Morris and his staff are 1st class in every respect."
"The friendliest staff! Haven't had any post surgery issues at all"
"Very kind and professional staff. Little longer wait, but they had a lot of surgeries so I totally understand. The nurse apologized but wait was no problem. Have been very pleased with every visit."
"On time and thorough. Answered all questions. Actually, didn't leave many questions to be asked. I am happy that they will be doing my surgery. Made me feel safe."
"Friendly & informative of what to expect 10/10 will continue to recommend patients to this location!!"
"Without a doubt, my visit was the best I've ever had at a dental office Excellent service Super helpful"
"I was treated professionally and with great care"
"I was in for a consultation. The staff and Doctor were great. I had a need to get my surgery as soon as possible, so they worked that out for me."
"Great service! I had my tooth extracted and a bone graft placed in the socket. The stitches look great and I am healing very well. It was a very quick procedure! My appointment was at 11am and I was home and in bed by 12pm... I live 30 minutes away lol"
"The atmosphere was pleasant. I first acknowledged the choice of music and found to be nice. Since I’m a Christian, it was beautiful to hear. The personnel there was very nice and seemed to work together nicely! Great experience"
"Doctor Lee Morris is one of the best oral surgeons In florence, Alabama. Dr. Morris has a gift from God as a surgeon its his calling. One of the ways he stands by his work ever patient gets a call from him on the day of surgery after his work day to check on his patient. That is a Dr.that cares about his work the patient is just a number .Dr.Morris stands by his gift of surgery.The staff in his office are wonderful they are kind and professional."
"Great place with friendly staff and very professional. Would recommend Dr Fredrick to all."
"My surgery went well"
"Good people work here! Knowledgeable and do good work. Always pleased with treatments."
"very professional good care of me"
"Very impressed with the doctors and staff. As someone that has anxiety with dentist, they were very nice, patient and informative which related to an overall positive experience."
"I highly recommend this place. Dr Morris and his nurse, Dawn were amazing and so very professional. They both made me feel so comfortable and they had all the time needed to answer my questions. Thank you all so much. Sandra Eddy"
"Very professional"
"Extremely nice people and made me feel at ease. I expect real good work from them."
"Extremely impressed with the professionalism and care given to me as always"
"They were awsome"
"The whole experience was very good! Great staff and physician! 🦷"
"Respectful and knowledgeable staff, short wait times and extremely clean environment."
"I was impressed with the level of professionalism and kindness all in a warm comfortable and relaxed atmosphere. Everyone there exudes a feeling that you matter and we are going to take care of this."
"The staff was very nice and informative! There has been no pain after my procedure! I recommend Dr Morris and his staff to anyone needing oral surgery!"
"Wonderful staff and super efficient with appointments and surgery"
"Dr.Fredericks is great! Listens to my issues and laughs at my attempt to make bad jokes. The staff at Florence is wonderful! They make the whole experience easier to go thru. Thanks!!"
"Dr. Morris and his staff are very caring and professional. I appreciate how well they treat me each time I visit."
"Top notch experience with Dr. Morris, nurses and office staff."
"Dr. Morris and the nurses was very professional, polite. They all treated me very well and Dr. Morris gave me a call later in the evening of my surgery."
"The best place , I recommend them I've been doing business with them since wisdom teeth 🪥☺️let them show u right"
"Dr. Morris & his staff was very professional and very nice and kind and what really impressed me that night Dr Morris called me his self and checked on me."
"Dr. Fredrickson was fantastic! He took the time to listen to all my concerns, provided care at all times, even when I didn’t have an appointment! And was always punctual for his appointments, something I greatly appreciated due to my time limitations as a school administrator. I highly recommend Oral And Facial surgery of the Shoals. This is my second procedure with him and all four of my children have had procedures there as well!"
"Everything about my experience was great from start to finish! They got me in quick for a consult and surgery the very next day for an abscessed tooth. Highly recommend them! All of the staff took great care of me as well as Dr. Frederick! I wish I knew the nurses name that was with me in surgery because she was so sweet!"
"Wonderful staff"
"Dr Frederick and his staff are tops! They have taken care of my husband and now me with extractions I have had little pain and great recovery I am not scared when I go to them because they are so personal and friendly Thank you for taking care of us! Dorothy and Tim Glover"
"Very personable, courteous, organized, and professional staff. Jonathan Frederick does a super job."
"Awesome dentist and staff. Very professional, but took time with my husband to take care of his needs. Because of upcoming cancer transplant they moved very quickly. They were very accommodating, knowledgeable, patient, I could not have asked for better.. highly recommend!!"
"I was in for a wisdom tooth removal assessment. Dr. Frederick and staff were very professional, caring, knowledgeable and courteous. Will have surgery next week."
"Friendly staff, very nice environment. Highly recommend."
"Very pleased I had a tooth abscess over the weekend they got me in Monday was very happy with the service and the people"
"Dr. F. had to correct another dentists mistakes! Very impressed with his staff and facilities. Not completely healed yet but you can bet I’ll never see another dentist because of the way he treated my dental issues. Highly recommend!"
"Had to have all upper teeth pulled and replaced with dentures. I have little to no pain and Dr Morris and his staff were great. Dr Morris even called me (personally) that evening to check on me. I highly recommend him. Procedure was done on 9/16/24."
"Short wait time, Dr was friendly, this was consult for extraction 5*"
"Friendly and thorough"
"I had to have a tooth removed that was broken. I was dreading it!! Dr. Morris and his staff were wonderful! They put me to sleep to do the procedure and I felt nothing. When I woke up it was over and honestly it’s been sore but no real pain! Would highly recommend them."
"Great staff they have gone above and beyond to help us in anyway they are able to and stay on top of everthing would highly highly recommend to anyone in need."
"Florence Office is excellent! Dr Jonathan Frederick is a great doctor and has a an excellent helpful staff. Very pleased"
"Professional thoughtful excellent results from oral surgery"
"Great experience! Short wait times. Easy to book an appt. Professional, courteous , friendly staff. Office appears to be very clean. Waiting room chairs are uncomfortable as most are."
"They were on time and very polite. Explained procedure and made sure the right teeth were going to be removed. Don't remember anything till they helped me to the car. BUT most of all, is when Dr. Mortis called me in the evening to check my status. Thank you"
"This is the place I trust for any oral surgery procedures. They’re thorough, professional, and check in to make sure the healing is happening as it should. Love this place and Dr Morris! Highly recommend!!"
"The entire staff was super nice and took care of me."
"It was the fastest in and out surgery I’ve ever had! They did great! Now to just get recovered!"
"Amazing. They were professional about handling business. I recommend everyone to come here"
"It was very painless and fast very nice Place"
"Great experience with the Florence office. Glad to say that everything is going ok now."
"Awesome experience so far. I still have a couple of procedures left, so I'll wait until then to offer a final assessment"
"Dr. Morris is a very kind and caring physician. The RN (Dawn) explained every detail as she easily mastered my rolling vein that most people can’t. I was pleased in the short amount of time I was under anesthesia. I highly recommend Dr. Morris as an oral and facial surgeon! His call to check on me after my procedure was a nice surprise!"
"Dr. Morris and his staff were wonderful! Highly recommend."
"Great practice. Great staff."
"They took great care of my daughter, they have great staff and very nice. Love them"
"Dr. Morris and his staff were exceptional throughout the whole process of my wisdom teeth extraction. A very professional consultation that outlined the Pre-Op, Operation, and Post-Op procedures. All of this was followed by a swift extraction that took less than 45 minutes for 3 wisdom teeth. Thank you Dr. Morris!"
"Easy registration process... Staff are ok with you being a little late.. warm, inviting associates/staff. Dr Frederick is thorough in explaining to the child and parent on procedure.. looking forward to my son having extractions and hoping for an easy recovery"
"Dr. Fredrick is a very friendly surgeon. He and his staff always make me feel relaxed and comfortable before any procedures are done."
"Awesome app"
"Everyone there was amazing! So sweet & so kind to my daughter! Made her experience fast, easy, & super comforting!"
"I was very pleased with how soon I got to be seen! Especially as busy as they are during this time."
"Doctor did a great job and have had very little pain in recovery from having all 4 wisdom teeth pulled."
"I have not had my surgery yet. I have postponed it a little while since I cannot get my dentures until Jan 24"
"Thank you all for helping me when I desperately need it. I feel so much better with my stage 4 cancer treatment with the infected teeth out. You went the extra mile and I appreciate it more than you know. The Dr even called and checked on Me. Thank you so much. God bless."
"Kind and professional staff! Very helpful!"
"Great people"
"Friendly and helpful staff. Kindly answers questions and gives thorough directions and take-home information. Was especially impressed that Dr. Morris called after surgery. Looking forward to finished product."
"I have used Dr Morris IN Florence for about 3 years. This is the best office. He's a fantastic doctor and has the best staff. Would 100% recommend him."
"Everyone was friendly and explained what to expect. They totally relieved my anxiety about needing dental procedures."
"Dr. Morris and his staff is amazing!! They are so kind and helpful! They were able to immediately respond to every question I had before and after the surgery! We had no complications and my daughter had a great experience with everyone there! I highly recommend this facility for any oral facial needs that one may have!"
"Always treated me with great customer service. 10/10 recommend this place for your needs."
"Great help before and after."
"Dr. Fredrick and his staff are efficient and caring."
"So far everything has been great. Everyone has been very nice and professional. I have another appointment next week. If I encounter anything negative at that time I will repost. Also, pertaining to the person that left the negative reviews about the staff being unfriendly and only caring about privileged white people. That is not true. They have forms there to fill out if you need credit. This isn't a color thing. Blacks and whites both are tired of hearing color mentioned every time you think you are not treated special. Grow up and act like you have a brain dummy. 2 years later. When I came the last 2 times they charged my insurance and I didn't owe anything. (Great insurance). This time I had a different lady quote me a price and tell me what it would cost out of pocket. I could tell she didn't check with my insurance before giving me a price because her numbers sounded like she had very little knowledge and was only guessing. At first she quoted me $17,000 out of pocket. I told her a coworker had basically the same work done and insurance paid 100%. Then she said either they would owe me some back or I would owe them some more. She must think I'm stupid. The doctor and nurses are great. That one insurance woman is a power hungry know it all. Be careful if she quotes you a price because she will take you for a ride."
"This is the best place to be! The staff and the Doctor is amazing!!"
"Dr.Morris and his staff are the best there is. I have had several procedures done and they have always taken great care of me. I couldn’t be happier with the service they provide. I highly recommend them!"
"Staff and Doctor was awesome! Highly recommended and would use again."
"Great staff"
"Staff and Doctor were both amazing!"
"The most efficient place on the planet."
"My 7 year old son who gets very anxious about any kind of drs/dentist appointments but especially when he was already having trouble with some teeth was referred here, all the staff was amazing with him and made him feel comfortable there, the true test for my son is when Dr. Morris came in he was also amazing so my son says he gives the places a 2 thumbs up👍👍"
"Wonderful experience. My husband was in extreme pain and in need of an extraction immediately. They were able to get him seen and cared for ASAP. Everyone in the office was very professional, genuine, and kind. We would highly recommend them if you're ever in an oral or facial issue."
"I can't recommend this office enough. Freshly moved from Tennessee, I had alot of radiation to my teeth and had gotten a few implants in Tennessee. My oral surgeon in Clarksville recommend Sr. Frederick. They went to Vanderbilt together. From the moment I walked in, the staff, Allison has been amazing. Love them all. Dr. Frederick is just amazing. So smart and compassionate. He did my oral surgery and so far I'm very pleased with the whole process. Give this office a try, you won't be sorry."
"Haven't had surgery yet but treated me with professional dealings with my consultation."
"Very friendly and profession all the way around."
"Dr Frederick and his staff are wonderful! I had great results! Thank you all!"
"Everyone there is very nice"
"A great experience. Caring and professional. Explained everything going on. They follow up to make sure you are alright."
"Extremely impressed with Dr. Morris and all of his staff. Had an emergency requiring surgery. They were awesome got me in and taken care of had a follow up call from Dr. Morris. Super nice and professional. Thanks and highly recommend."
"I’d give them 10 stars if I could! My husband had a problem molar in his mouth that he ignored until it began causing him debilitating. They got him scheduled to be seen right away and, thanks to a cancellation, they were able to remove the damaged tooth the very next day. Dr. Morris was awesome. Every single member of his staff is so very kind and compassionate. We were in and out of the office in less than 30 minutes the day of the extraction. I couldn’t have asked for better treatment and will definitely be using them again, should the need arise. ❤️🩹"
"Had two teeth I needed pulled and due to my gag reflex no other place could take me so I was referred. I was shock at how high tech their equipment was compared to most other dentist or oral surgery offices I had been in including UAB whose X-ray machine is the same one I was in ten years ago . This is also the only office to give me a call back to check on me and made sure I left with the tools I needed to clean out the extraction sites . I've had no major pain or swelling , while it did cost more than other places the clean setting and advanced tools that aren't from the 1990s and quality of service made it worth every dollar . Just noticed days later they had fixed an extraction site UAB didn't close up , thank y'all so much ."
"I developed an abscess that required an apicoectomy. Dr. Morris performed the procedure in under an hour and afterwards I felt no pain or discomfort whatsoever and no swelling or bruising. Dr. Morris also personally called me later that evening to make sure I was doing well. I was very satisfied with the procedure and would highly recommend Dr. Morris."
"I've had two procedures done at the Florence location and I couldn't be happier. Dr. Morris and his staff are exceptional. They make the whole process so simple and painless. I would highly recommend this office, you will not be disappointed!"
"The staff was so nice! The place was clean! Everything was explained with detail. We had a very positive experience!"
"They were all extremely nice and worked me in as fast as they could. I would recommend them to everyone!"
"Staff was very courteous & efficient. They helped me a lot"
"When I walked in, my first impression was it was a very nice place. The front desk ladies helped me get situated very nice. They were nice and welcomed me. The hygienist was so sweet she talked to me and was very personable with me. Turned on music to make me feel better. The Oral Surgeon was very nice had me in and out. Will be going back again for any of my dental/oral needs!!"
"Very nice people working there. Doctor is nice and easy on the eyes too."
"This facility worked with me on very short notice after a sudden referral from my dentist. They displayed excellency and professionalism in exracting my wisdom teeth rather quickly. I was in and out within an hour. Friendly and courteous staff, and Dr. Morris is an amazing doctor! He even gave me a call the evening of the surgery to personally check on me. Thank you for everything!"
"Loved this place! Great doctor, great nurses. Gonna try and get my mother in soon for dental surgery😁"